MY FIRST JOB VS ROCKET SINGH
(Hello friends! This post relates to my first brief stint with Kotak Mahindra Bank as a sales executive and how it compares with the latest installation of Yashraj Banner) After graduating the first thing I did was to search for a job.The hype created in my class coupled with a desire to gain some experience was too much of a temptation. So here is a comparison between Rocket Singh and my first job. I got a call from a placement agency which gave me the license to enter a full fledged Bank (Guys reading Vipul Prakashan text books get such distorted thinking) . Went through 2 rounds of interview and encountered two women who would play key roles in this passage.Cleared both the rounds with ease so was hoping for a positive response from them.Rocket Singh- Shimit Amin's take on sales field is very descriptive and well written and gives you an idea of sales and how it's the number that matters there. Ranbir Kapoor plays a sardar who has only sales as his career option. So he gives an interview to a very gothic looking boss who grills him in all possible ways .His boss takes him, though very reluctantly. This situation was very different from mine as my boss was showing a uncanny eagerness to have me. I was put through a training period of one and a half months wherein I had to learn how to call up account holders and make them aware about the kinda unique facilities offered by our bank.But Mr Singh is pushed into action from day one and has to meet up with clients and seal the order before others do. Training the most important part is neglected and Ranbir desperately tries to crack his first deal. Only to be let down by his conscience which withholds him from bribing a Co. official. I am sitting in my office and waiting for my boss to make us learn some new things. Her cell keeps ringing and I keep waiting. This continues for about a week. Patience is a pre-requisite for sales. Still the hype of first job continues.
So after having spent my training period virtually doing nothing it was time for me to start my tele calling job. After some days of calling I did come across the fact that this job is not for the faint hearted.
Convincing a customer by following the rule book is one thing and getting the job done is another. I did come across a feeling that the company is selling its product without any customer knowledge and research. Mumbaikars are not really known for their patience and it became more evident when they would interrupt me and ask “is this for a credit card facility?” So in order to survive I would have to bend some rules and shorten my pitch. Mr. Singh realizes that being honest is definitely not for salesman like him but this realisation comes only after he screws up a contract with a big firm. This gets his bosses pissed off and they are ready to nail the final coffin to his amateur career. He is reduced to a tele- caller and all that he does is to dodge rockets being thrown at him by his work colleagues who are burden with double sales targets due to Mr. Singh’s misadventures.
My boss was really having a torrid time handling the system failure and of relationship managers not achieving their targets. Having no phone lines working and with a poorly integrated banking software frustration was creeping in. In the mean time my targets were getting overachieved and I was subsequently rewarded with a lot of encouraging words from my boss. No monetary rewards as incentives are not given in Kotak Bank. Much to the dismay of other employees -all women .No disrespect to the fairer sex but ladies don’t like competition and definitely not in their home ground of tele calling. Mr. Singh’s colleagues were more expressive and action oriented and openly displayed their dislike to this new fellow. My colleagues were more subdued because of constant rocket attacks targeted at them from my boss. Though they were in true sense devils I sometimes felt bad for them, especially when our super boss used to hurl abuses at them. This was the movement when I realized that we are only mere mortals and that if were to reply than it would have to be from our deeds. Sense of authority was overcooked by my super boss and she used to cross her lines too often. Such incidents were not covered in Rocket Singh. With Ranbir Kapoor as the salesman how can a super boss with a fake mustache take over?
The problem with systems persisted and I along with my friend was suddenly sent to our corporate office .So after a torrid commute and after scaling to the top floor of that office building we got a big shock. The systems there would not support our data .So it was like all the efforts gone down the drain. So instead of coming back to my office I just came back home. Truly pissed off and greatly disturbed the bull inside me was banking the ground with anger. This was the start of a new cold war which had me and my boss at loggerheads. Next day my boss was at my back and she wanted an explanation. I had more than that in store for her as I took out my frustration on her. Pinpointing her undoing’s I refused to accept her explanation on work procedures and rules. Mr Singh was more humble in his approach and decided to stay mum even after his super boss calls him a zero. Any self respecting person would argue at that point but not Mr. Singh. Come on! Youngsters don’t take abuses quietly at least not in our generation.
Friday, December 11, 2009
Thursday, March 26, 2009
A Mistaken Identity
(If life gives u a second chance.. take it)
Disbelief, discontent was all he had,
Only Deliusions of hope he ever had.
His days turned nights, nights of fright.
Had made a living from anger and might.
Life of a maverick was that he lived,
His life showed stills but had no thrills.
His starring eyes, reflected his state,
He showed no remorse and carried his brutal trait.
Days passed showing no interval of change,
Joy glimpsed but was confined to frames.
Heart still pumped, so had to live on,
Voice lost rhythm like a rhyme forgone.
Words were sour and came like wrath,
Made him do things from a sinister plot.
He churned out offences with confidence,
And standing on a fence, made his deeds count,
A fence self made by him with sharp,
But Alas! it was jagged at both ends.
Then a light in the darkness came,
She rescued the emotions, till then trapped in his cage.
Suddenly the world felt beautiful and gay,
Mind recalled stories mother used to say......
The values, the morals, the lessons from the past,
Used to make him believe situations made heroes out of men,
But present showed the real world,
A world taken by people of two kinds:
Souls for peace and fighting vice,
And others who kill without any surmise.
In that instance a tear rolled down his eyes,
Bringing with it reveries with promise.
Promise of peace, love and belongingness,
For the one who smiled away all his lonliness.
He held the light in his firm hands,
But this time the hands had an everlasting care.
Disbelief, discontent was all he had,
Only Deliusions of hope he ever had.
His days turned nights, nights of fright.
Had made a living from anger and might.
Life of a maverick was that he lived,
His life showed stills but had no thrills.
His starring eyes, reflected his state,
He showed no remorse and carried his brutal trait.
Days passed showing no interval of change,
Joy glimpsed but was confined to frames.
Heart still pumped, so had to live on,
Voice lost rhythm like a rhyme forgone.
Words were sour and came like wrath,
Made him do things from a sinister plot.
He churned out offences with confidence,
And standing on a fence, made his deeds count,
A fence self made by him with sharp,
But Alas! it was jagged at both ends.
Then a light in the darkness came,
She rescued the emotions, till then trapped in his cage.
Suddenly the world felt beautiful and gay,
Mind recalled stories mother used to say......
The values, the morals, the lessons from the past,
Used to make him believe situations made heroes out of men,
But present showed the real world,
A world taken by people of two kinds:
Souls for peace and fighting vice,
And others who kill without any surmise.
In that instance a tear rolled down his eyes,
Bringing with it reveries with promise.
Promise of peace, love and belongingness,
For the one who smiled away all his lonliness.
He held the light in his firm hands,
But this time the hands had an everlasting care.
Sunday, February 22, 2009
Rainbow of Emotions
There was a boy in a small town,
Ever reticent and calmed down.
Had few friends but never from the opposite side,
But still in hope he flied high.
Then in school he met his class,
Found new friends but maitained his class.
The lads were merry and gay,
He jelled with them from the first day.
Although reclusive but never reluctant,
This boy tried to befriend the other side present.
But all went well for the boy,
He felt content and filled with joy.
Now the times had changed,
The sides had met he claimed.
Making new friends he forgot about his class.
He ignored them and made them pass.
Although the lad behaved that way,
His class was forgiving and maintained their stay.
One fine day he was caught in a storm.
Took away his friends and made him frown.
He asked for love he asked for they,
But he got none so he made way.
The class came to console, made him sail.
They gave him courage and removed his frail.
He asked for forgiveness,
He asked them to open the chain,
So that he could bond again,
And with his class be born again.
Ever reticent and calmed down.
Had few friends but never from the opposite side,
But still in hope he flied high.
Then in school he met his class,
Found new friends but maitained his class.
The lads were merry and gay,
He jelled with them from the first day.
Although reclusive but never reluctant,
This boy tried to befriend the other side present.
But all went well for the boy,
He felt content and filled with joy.
Now the times had changed,
The sides had met he claimed.
Making new friends he forgot about his class.
He ignored them and made them pass.
Although the lad behaved that way,
His class was forgiving and maintained their stay.
One fine day he was caught in a storm.
Took away his friends and made him frown.
He asked for love he asked for they,
But he got none so he made way.
The class came to console, made him sail.
They gave him courage and removed his frail.
He asked for forgiveness,
He asked them to open the chain,
So that he could bond again,
And with his class be born again.
Thursday, February 19, 2009
Can my wish come true?
(Some intitial stuff)
Its only few years since we parted,
But the undying urge is undoubted.
Forget the past my heart grunted!
But is this the thing that I really wanted?
I am in a dilema. I have a lot to prove,
Can my wish ever come true?
When I had a chance I gave it a glance,
Ignoring it, I maintained a docile stance.
Will she respond or will she not?
Makes me puzzled and engulfed in thoughts.
Will my tale be a ship without a crew?
Or can my wish ever come true?
I promise to laugh, I promise to groove,
Thorough my speech my feelings will come through.
Then I will be at peace, I will feel the warmth,
From which i I was devoid and distant from.
If thou belive that my life is you
My wish shall surely come true
Its only few years since we parted,
But the undying urge is undoubted.
Forget the past my heart grunted!
But is this the thing that I really wanted?
I am in a dilema. I have a lot to prove,
Can my wish ever come true?
When I had a chance I gave it a glance,
Ignoring it, I maintained a docile stance.
Will she respond or will she not?
Makes me puzzled and engulfed in thoughts.
Will my tale be a ship without a crew?
Or can my wish ever come true?
I promise to laugh, I promise to groove,
Thorough my speech my feelings will come through.
Then I will be at peace, I will feel the warmth,
From which i I was devoid and distant from.
If thou belive that my life is you
My wish shall surely come true
Saturday, February 14, 2009
A matter of Coincidence
(For those who like coincidences)
In my dreams I search for someone,
Who can make me feel.... like I am the only one.
Hey! It ain’t tht easy..to find someone who can please me.
That girl is cute. .ya the other one’s fine,
But hard to find a girl whom I could call all mine.
Many sweet darlings with their same old talks,
Make you feel special but there ain’t no real sparks.
Have lost count of those wonderful intents,
But love for me is just a matter of coincidence.
In life’s long journey i met a lovely face,
Saw her in an orchid where beauty always stays.
Through few words I tried to capture this lovely grace.
Showed her my thoughts and showered in the praise.
Read my rhymes and she asked me the reason?
I said “Spring is always meant to be a beautiful season”
Beauty can be anyone, anything which makes sense,
But to find real love is matter of coincidence.
On Valentines Day I was searching for a date,
Was watching all the faces looking all so great.
Felt all too lonely but in destiny I had faith,
Love never came cheap and I think I should wait.
Then came the magic moment the one I’ll never forget,
She came inside my book store when everyone had left.
She recognised the person in the garden whom she met.
Comfortable moments even in harsh winter winds.
I offered her coffee and a book which i could spend,
She felt a kind of special and requested me to bring,
A book which shows love and shows its lovely zing.
Looking in her eyes I expressed my inner thing,
Love comes to all so don’t wait for any trends,
As love for me is just a matter of coincidence.
In my dreams I search for someone,
Who can make me feel.... like I am the only one.
Hey! It ain’t tht easy..to find someone who can please me.
That girl is cute. .ya the other one’s fine,
But hard to find a girl whom I could call all mine.
Many sweet darlings with their same old talks,
Make you feel special but there ain’t no real sparks.
Have lost count of those wonderful intents,
But love for me is just a matter of coincidence.
In life’s long journey i met a lovely face,
Saw her in an orchid where beauty always stays.
Through few words I tried to capture this lovely grace.
Showed her my thoughts and showered in the praise.
Read my rhymes and she asked me the reason?
I said “Spring is always meant to be a beautiful season”
Beauty can be anyone, anything which makes sense,
But to find real love is matter of coincidence.
On Valentines Day I was searching for a date,
Was watching all the faces looking all so great.
Felt all too lonely but in destiny I had faith,
Love never came cheap and I think I should wait.
Then came the magic moment the one I’ll never forget,
She came inside my book store when everyone had left.
She recognised the person in the garden whom she met.
Comfortable moments even in harsh winter winds.
I offered her coffee and a book which i could spend,
She felt a kind of special and requested me to bring,
A book which shows love and shows its lovely zing.
Looking in her eyes I expressed my inner thing,
Love comes to all so don’t wait for any trends,
As love for me is just a matter of coincidence.
Subscribe to:
Posts (Atom)